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Terms and Conditions

Please read these terms carefully before using the Rishta Nagar platform.

Last Updated: 01 June 2026

Introduction

Welcome to Rishta Nagar, Pakistan's first free online rishta app. These Terms & Conditions ("Terms") govern your use of our website and mobile application ("Platform"). By accessing or using Rishta Nagar, you agree to comply with these Terms. If you do not agree, you must not use the Platform.

01

About Rishta Nagar

Rishta Nagar is a matrimonial platform designed to help individuals connect with potential partners for marriage. We facilitate introductions but do not guarantee matches, compatibility, or outcomes.

02

Eligibility

By using Rishta Nagar, you confirm that:

  • You are at least 18 years old
  • You are legally eligible to marry under applicable laws
  • You are using the Platform for genuine matrimonial purposes
  • All information provided by you is true and accurate
03

User Account & Responsibilities

  • You are responsible for maintaining the confidentiality of your account
  • You agree not to create fake or misleading profiles
  • You must not impersonate another person or misrepresent your identity
  • You agree to use the Platform respectfully and lawfully

Rishta Nagar reserves the right to suspend or terminate accounts that violate these Terms.

04

Profile Information & Visibility

  • Users can create profiles and share personal information relevant to matchmaking
  • You control what information is visible on your profile
  • Only relevant details for matchmaking are shared with other users

We are not responsible for how other users use the information you choose to share.

05

Profile Verification (24–48 Hours)

To maintain authenticity and trust:

  • All newly created or updated profiles may undergo a verification process
  • Verification is typically completed within 24 to 48 hours
  • We may request additional documents or information for verification
  • Verified profiles may receive a verification badge or status

Rishta Nagar reserves the right to reject or remove profiles that fail verification or appear suspicious.

06

Free and Paid Features

a. Free Features

Users can access basic functionality without any charges, including:

  • Creating and managing a profile
  • Browsing other profiles
  • Receiving match suggestions
  • Limited communication features (e.g., sending interests)

b. Paid Features

Certain premium features may require payment, such as:

  • Unlimited messaging or communication
  • Access to detailed profile information
  • Advanced search filters
  • Priority visibility of profile
  • Viewing contact details (if applicable)

c. Payments

  • All payments are clearly communicated before purchase
  • Payments are non-refundable unless stated otherwise
  • Rishta Nagar may modify pricing or introduce new features at any time
07

User Conduct

You agree NOT to:

  • Harass, abuse, or harm other users
  • Share false, misleading, or offensive content
  • Use the platform for commercial, promotional, or illegal activities
  • Request or share money fraudulently
  • Violate any applicable laws or regulations

Violation may result in account suspension or permanent ban.

08

Safety Disclaimer

Rishta Nagar does not conduct full background checks on users. Users are advised to:

  • Exercise caution while interacting with others
  • Verify information independently before making decisions
  • Avoid sharing sensitive personal or financial information

We are not responsible for any interactions, meetings, or outcomes between users.

09

Privacy

Your use of the Platform is also governed by our Privacy Policy. We follow a limited sharing approach, where only necessary information is shared for matchmaking purposes.

10

Intellectual Property

  • All content, design, and branding of Rishta Nagar are the property of the platform
  • Users may not copy, distribute, or reproduce any part without permission
11

Account Suspension & Termination

We reserve the right to:

  • Suspend or delete accounts violating these Terms
  • Remove inappropriate or suspicious content
  • Restrict access without prior notice if required

Users may also delete their account at any time.

12

Limitation of Liability

Rishta Nagar is a facilitator only. We are not liable for:

  • Accuracy of user-provided information
  • Compatibility or success of matches
  • Any direct or indirect damages arising from use of the Platform

Use the service at your own discretion and risk.

13

Modifications to Terms

We may update these Terms from time to time. Continued use of the Platform means you accept the updated Terms.

14

Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws.

15

Contact Information

For any questions or support:

By using the Rishta Nagar app, you agree to be bound by these Terms and Conditions.